Eighteen years ago, Kelly M. Phillips began her career in mortgage lending and was the only female in the office. Today, as branch manager and senior loan officer for Fairway Mortgage in Mount Pleasant, she has full focus on working hard for her customers and providing the highest level of customer service.
“It’s interesting how the industry has evolved over the years. Through the years, my advice has remained consistent. Most loan officers are essentially self-employed in this profession, so it is important to make a game plan and stick with it but constantly evaluate for efficiency and tweak as needed,” said Phillips. “I individualize each loan by pre-underwriting upfront, which provides a much higher level of customer service.”
Phillips’ trusted leadership at Fairway Mortgage is appreciated and utilized by Realtors® and clients alike. “We are different from other companies, as we put our customers first by being responsive, knowledgeable, dedicated and fulfilling short- and long-term investment goals. We create positive experiences through a streamlined and smooth process.”
Fairway Mortgage offers conventional, FHA, VA, USDA and jumbo loans. So, whether it is for your primary residence, secondary/vacation home or investment property — Phillips and her team are eager to work for you.
By Stacy Domingo